In a hotel, what would an electronic guest folio most likely include?

An electronic guest folio in a hotel serves as a detailed record of a guest's financial transactions throughout their stay. It typically includes information such as room charges, taxes, fees for services like room service or spa treatments, and any additional expenses incurred by the guest. The primary purpose of this folio is to provide an itemized summary of what the guest owes upon checkout, ensuring transparency and accuracy in billing. By consolidating all transactions, it facilitates a smooth and efficient check-out process, enabling the guest to see exactly what they are being charged for during their stay.

The focus of the guest folio is strictly on financial transactions related to the guest’s experience, which sets it apart from the other options provided. For instance, while guest reviews and feedback can offer valuable insights into service quality, and details on staff performance can help manage hotel operations, these aspects do not influence the electronic guest folio directly. Additionally, information about nearby attractions, while helpful for enhancing a guest's experience, is unrelated to the recording of financial transactions. Thus, the inclusion of details about guest transactions and charges is the defining characteristic of an electronic guest folio.